1. Does the item look exactly like the picture?
We advise to look at detailed pictures on item’s page. There may unavoidable be a slight color difference between the real item and the pictures due to the angle of light when shot or decoration by computer within an acceptable degree.
2. Is there a size measurement chart?
Yes. We provide a detailed measurement chart for all applicable items.
3. What does “One Size” or “Free Size” mean?
“One size” or “Free size” has one size which fits all average sizes. Please refer to the detailed measurements of “Free size” for reference before ordering.
4. Can I change or cancel my order after it has been placed?
No. Please make sure that all the information is correct before placing an order. The order cannot be changed nor cancelled after it has been placed.
For registered Fashion Frenzzie users: You may view the status of your order through email notifications or by signing into My Account to check the status of your order in your Order History.
For non-registered users: You may view the status of your order through email notifications or by emailing firstname.lastname@example.org. Orders placed as a Guest are not stored or retrievable on our website.