1) Do you ship worldwide?
Yes, we can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
2) How long does it take to ship my order out?
Please allow 2-5 business days after the payment has been successfully completed for your order to be shipped.
NOTE: Order processing times are different than shipping time. We like to carefully inspect each item/order before it is shipped.
3) Will I receive an order confirmation?
Yes, as soon as your order is placed and when it is shipped, an email confirmation will be sent to the email address which is entered at the time of placing the order. If for any reason, you did not receive an email confirmation, please check your SPAM folder and add our email address to your safe sender list.
4) Do you provide a tracking number?
Yes, a tracking number is provided for all packages.
5) Where can I track my package?
Orders can be tracked here: http://www.fashionfrenzzie.com/track-my-order/
6) How many days does your delivery take?
Economy Shipping takes 5-28 business days*
Express Shipping takes 3-10 business days.**
*Please note that shipping to Asia, Africa, South America, the Russian Federation, and Mexico may take 1-2 months to deliver due to transport times and custom checking
**Express Shipping times may vary depending on the country
7) What if I received a wrong or defective item?
While we try to ensure that we are performing strict quality-control tests and carefully packaging the items before shipment, mistakes happen. If for any reason you have received a wrong or defective item, please contact us as soon as possible at support[at]fashionfrenzzie.com and quoting the order number and fault or incorrect item.
8) How much does Standard or Express shipping cost?
Express Shipping is a flat $15.
8) How long does it take to receive my order via Express Shipping?
Express Shipping time depends on the country and may vary depending on the country. Usually, it takes 3-10 business days to arrive. Processing time is different than shipping time.
**Please take note that the delivery period provided are just estimates. Once in transit, Fashion Frenzzie will not be held liable for any delays caused by unforeseen circumstances, including but not limited to weather conditions, technical glitches, holidays, local courier issues, etc.